Privacy Policy

Last updated: May 8, 2026

This Privacy Policy explains how veo 4 ("we", "us", or "our"), operated through the website aiveo4.org, collects, uses, stores, and shares information when you use the veo 4 AI video generator, AI image generator, and related services (together, the "Service"). By using the Service, you agree to the practices described here.

1. Information We Collect

Information you provide

• Account data — name, email, password hash, and any profile details you submit when you sign up or sign in to veo 4.
• Prompt and content data — the text prompts, reference images, audio, and other inputs you submit to veo 4 to generate videos or images.
• Billing data — payment method details, billing address, and transaction history processed through our payment partners (e.g., Stripe, PayPal). We do not store full card numbers on our servers.
• Support communications — any messages, feedback, or attachments you send when you contact support@aiveo4.org.

Information collected automatically

• Usage data — pages visited, features used, generation parameters, error events, and approximate session duration on aiveo4.org.
• Device and log data — IP address, browser type, operating system, device identifiers, and referring URL.
• Cookies and similar technologies — used for session management, language and theme preference, fraud prevention, and analytics. You can manage cookies in your browser settings.

2. How We Use Your Information

We use your information to:

• Operate, maintain, and improve the veo 4 Service.
• Generate the videos and images you request, store them in your account, and let you re-download or delete them.
• Process payments, manage subscriptions, and prevent fraud or abuse.
• Send service-related emails (verification codes, billing receipts, security notifications).
• Respond to support requests sent to support@aiveo4.org.
• Detect, investigate, and prevent prohibited activity, security incidents, and policy violations.
• Comply with legal obligations and enforce our Terms of Service.

3. How We Share Information

We do not sell your personal information. We share data only with:

• Service providers that host infrastructure, process payments, send emails, run analytics, or moderate content on our behalf, under written agreements that limit their use of your data.
• Legal authorities when we are legally required to disclose information (e.g., subpoena, court order, or to protect rights and safety).
• Successor entities if veo 4 is part of a merger, acquisition, or asset sale, in which case we will notify you in advance.

4. Generated Content and Model Training

Content you generate through veo 4 belongs to you under the terms of your active plan. We do not use private user prompts or generated outputs to train the underlying models without your consent. We may use aggregated, anonymized usage signals (e.g., "feature X was used N times") to improve the Service.

5. Data Retention

We retain account data for as long as your account is active. Generated videos and images stay in your account until you delete them or close the account. Billing records are retained for the period required by tax and accounting laws. You can delete your account from the Account page at any time, which permanently erases your generations and clears remaining credits.

6. Security

We use encryption in transit (HTTPS), encryption at rest for sensitive fields, access controls, audit logging, and regular security reviews to protect your information. No system is perfectly secure — if we detect a material breach affecting your data, we will notify you in line with applicable law.

7. International Transfers

veo 4 is operated globally. Your information may be processed in countries other than the one where you live. Where required, we use standard contractual clauses or other valid mechanisms to protect cross-border transfers.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, export, restrict, or delete your personal information, and to object to certain processing. You can exercise most of these rights directly inside the veo 4 product, or by emailing support@aiveo4.org.

9. Contact

Questions or requests about this Privacy Policy or your data on aiveo4.org can be sent to support@aiveo4.org. We will respond within a reasonable timeframe and in accordance with applicable law.